Online Purchases & Delivery

The plants pictured are not the exact plant you will be receiving. We do our best to update photos so that they remain a good representation of our available stock.

Many of our pots use reactive glazes, are hand finished, or have natural inconsistencies. Colours may vary and some irregularities may occur from the product images.

Where do you deliver to?
We are able to ship pots and accessories Australia wide. 

Plants are only able to be couriered to the surrounding area. Addresses within a 50km radius will automatically have their delivery calculated. If you outside that range please email us and we may be able to quote you the delivery charge if possible.

How much is delivery?
Pots and accessory shipping costs are calculated based on the weight of the items.

Plant delivery charges are a flat rate regardless of the quantity of plants:
$30 if you are within a 20km radius,

$75 for greater than 20km but less than 50km.

When do you deliver?
We aim to deliver within a week of an order being placed but it may take longer in some cases. Delivering plants to an apartment buildings requires the recipient to be present. We will contact you to organise a convenient time.

What to do when you’re delivery arrives
Immediately inspect the delivery to make sure they are all accounted for and that you are satisfied with the quality. If there are any issues please contact us as soon as you can. Please take photos of any issues.

Payment
We do not process a payment until we have collected your order. In most cases all the items will be available. Please note that the products on the online store are also available for purchase in-store, due to this cross-over an item may become unavailable if purchased before we can pack an online order. We will do our best to avoid this and apologise for any inconvenience. We will contact you if any issues arise.

Click & Collect
Please collect your Click & Collect purchases within a week of purchase. If you are unable to make it in within a week please contact us.

We do not send plants interstate. We do not give change of mind refunds.